Frequently Asked Questions (FAQ) – CallHome Music Festival
General Information
What is CallHome Music Festival?
CallHome Music Festival is a two-day celebration of live music, community, and good vibes. Taking place in Lions Park, Brantford, the festival features an exciting lineup of artists across multiple genres, delicious food vendors, and an unforgettable atmosphere.
When and where is the festival?
📍 Location:Lions Park, Brantford, ON
📅 Dates:
• Friday, July 24, 2026: 4PM - Midnight
• Saturday, July 25, 2026: 3PM - Midnight
CALLHOME is 19+ only — please make sure you have valid ID regardless of your age.
Tickets & Entry
How do I purchase tickets?
Tickets are available Showpass — CLICK HERE
Please note: We do not sell online tickets anywhere other than Showpass.
We will eventually be offering limited hard tickets at several local / regional locations — stay tuned.
What does a VIP pass get me?
We've upgraded our VIP experience for 2026. Enjoy premium access and added comfort all night long, including:
Shared access to the front-of-stage area
Exclusive bar access with faster service
VIP-only entry lane for quicker arrival
VIP pop-up bar with premium drink options including mixed cocktails
Private washrooms for a cleaner, shorter wait
Access to VIP activations throughout the night
Plus ALL VIP ticket holders will receive a special souvenir gift from CallHome Music Festival.
Will tickets be available at the gate?
We strongly recommend purchasing in advance, but we will have tickets available at the gate if available.
Please note that prices are subject to change at the gate. Buy early to save money.
Can I get a refund on my ticket?
All ticket sales are final and non-refundable. However, tickets can be transferred to another person if needed. Each ticket has a QR code that can only be scanned once.
You can send somebody your ticket and you don’t need to contact us to let us know.
What if I lose my ticket?
Reach out to Showpass so they can issue you a new ticket - CLICK HERE for Showpass Support
Are there age restrictions?
19+ Only - No exceptions.
Festival Experience
What can I bring to the festival?
✅ Allowed Items:
• Small bags (subject to security check)
• Water bottles (must be empty upon entry)
• Blankets and small folding chairs (in designated areas)
• Sunscreen (non-aerosol)
🚫 Prohibited Items:
• Outside food & drinks (except for medical reasons)
• Large backpacks
• Glass containers
• Illegal substances & weapons
Is re-entry allowed?
No re-entry is permitted once you leave the festival grounds
Will food and drinks be available?
Yes! We’ll have a variety of food trucks, vendor stalls, and bars serving up amazing eats and refreshing drinks.
Are ATMs available on-site?
Yes, ATMs will be available, but most vendors accept cashless payments, so bring a card for convenience.
Accessibility & Safety
Is the festival accessible for people with disabilities?
Yes, we provide:
• Designated accessible viewing area
• ADA restrooms
• Site is fully accessible
What if there’s an emergency?
Our security and medical teams will be on-site throughout the festival. If you need assistance, please find the nearest festival staff member.
Can I bring my prescription medication?
Yes, but it must be in its original prescription bottle with matching ID.
What happens if it rains?
The festival is rain or shine! Please dress accordingly and be prepared for changing weather conditions.
How do I get to the festival?
Address is 12 Edge Street — please click here for google map
🚗 By Car: Paid parking will be available — the earlier you arrive, the better spot you get.
🚌 Public Transit: Check local transit schedules for routes to Lions Park.
🚖 Rideshare: We recommend using Brant Taxi locally. If you Uber or take a cab, we have a designated drop-off zone available at the front gate.
Additional Questions?
For more information, reach out via our contact form and we’ll do our best to get back to you.